Download
Click the button above and save the file.
The support app must be downloaded from the Mac or Windows PC needing service. This device is incompatible.
Download the app, open it, and read the code on your screen to the person helping you.
Windows download.
How to Connect
Run
Open the downloaded file.
Provide code
Read the ID and code on your screen to the person helping you.
If your Mac blocks the app
To capture screen, you need to grant RustDesk Accessibility permission and Screen Recording permission. RustDesk will guide you to the settings window.
Still need help?
If the file does not open, contact the person helping you.
Support
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Next step
Read the code on screen